Secretary is someone who works in an office who handless correspondence and
clerical work for a leader or organization.
Secretary also
helps the people in charge of the office to do their job and person whose work consists of supporting management, including executives,
using a variety of project management, communication, or organizational skills.
Secretary is also an
intermediary for people who want to deal with a boss or vice versa. He is also
a good relationship builder between the company and the outside community.
In today’s business world, where even small companies are
working internationally, requires the ability to communicate effectively in
English, either internally with colleagues and externally with clients or
supplies.
Such condition, many corporate a leader requires
secretary more professional service, with the level of competence of
international standard, and in order to compete with personal secretary brought
in from abroad such as Singapore and Malaysia. That’s why secretary needs to
float themselves through increasing their english language, so that it is
really capable and high quality for help command.
English language is one of language which is necessary
for human life in this world. We can not deny that almost all of countries use
English language to communicate with the other people. English is used in many
parts of the world because at least a few people in community know the
language. By knowing and being able to use English, it will make our life
easier to survive, because we know that almost all of the things in this world
always have relevance with English. We will not be able to do such thing, if we
are not able to use English.
Why
English language is important for secretary?
1) English language is an
international language, it can be seen that by using English, it makes the
communication easier when the different countries meet each other without
knowing what their native languages.
2)
Because
many jobs that secretary do in the office using English language. Example:
handling telephon, arrange the meeting and leader activities, mail handling,
handling guest, reservation dan the other.
3)
English
language is one of the most important languages in the world of business and
labor, it is necessary to give space in the knowledge and learning this tool
will enable understanding and communication of in information.
The Role Of The Secretary
ü As an
assistant
ü As a manager
ü As an
executive
ü As a leader
Definition
of secretary :
à
OPTIMIZES
the communication in the office
à
DISCUSSES
the
perspectives for the future of the modern secretary
à
DEVELOPS
multiple
abilities & competences
à
PERFECTS
techniques of
management of the time and productivity
à
LEARNS
how and why
inovationsare necessary in the work environment
à
KNOWS
the principles
of financial and investments
à
KNOWS
what really makes the difference
à
USES
emotional intelligence to create results
à
WORKS
with enthusiasme and motivation
The secretary
choose the adjectives to describe a good professional
Ø
Decisive
Ø
Charismatic
Ø
Motivating
Ø
Adventurous
Ø
Open
Ø
Ruthless
Ø
Informal
Ø
Uncaring
Ø
Passionate
Ø
Impulsive
Ø
Flexible
Ø
Accessible
Ø
Moderate
Ø
Balanced
Ø
Careful
Ø
Thoughtful
Ø
Aggressive
Ø
Straight
Ø
Energetic
Ø
Lunatic
Routines a secretary :
v
Documents
ðPhotocopy,
Complete, Process
v
Accomodation
ð
Arrange, Book, Confirm, Pay for
v
Letters
ð
Read, Type, Send, Fax
v
Cash
ð
Receive, Pay out, Handle
v
Appointments
ð
Schedule, Make, Cancel
v Visitors
ð
Welcome, Receive, Help
v Mail
ð
Send, Receive, Open
v Meetings
ð
Arrange, Attend, Go to
v Minutes
ð
Take, Type up, Distribute
v Phone Calls
ð
Make, Connect, Answer
Benefit
learning English language for secretary :
1) Receptionist
Helping secretary when communicating with guests coming from
abroad and not
able to speak Indonesian, so the secretary would not want to use English.
2) Telephoning
English is also used by the
secretary when Distributing
information through using the telephone when
contacted on the part of colleagues from abroad who
do not understand Indonesian.
3)
Mail Handling
Usually the English language used in the correspondence. Many companies
that want to write correspondence in English, then in that situation the English language is required by a
secretary.
4)
Bussiness World or organization
English is very
important for the secretary, as the English would understand secretary will be
easy to relate in any party. In other words, the secretary is easy to
communicate with anyone.
With English language we can:
a)
Improve
careers,
b)
Get a higher
position than colleagues who do not have it
c)
Easier to
communicate with anyone anywhere also are
d)
Allows us to
believe in ourselves and never be afraid to do anything too
In conclusion:
English language is very
important for secretary because many jobs that secretary do in the office using
English.
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